Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Due to the custom nature of our business we only allow cancellations within 12 hours of purchase. Cancellations will not be allowed on rush orders. Please allow 7-10 business days for refunds to be processed.
PLEASE NOTE: The buyer will pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
Lulu Sugar is unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes.