CURRENT SCENT OPTIONS:
PLEASE NOTE: THIS LISTING IS FOR 1 ITEM, THE MINIMUM ORDER FOR THIS ITEM IS 12. ORDERS PLACED FOR LESS THAN 12 ITEMS WILL BE AUTOMATICALLY CANCELLED.
We are often asked what makes our candles better than our competitors and the answer is simple, WE USE THE FINEST INGREDIENTS AVAILABLE! We start by using eco-friendly, American grown soy wax and combine it with a carefully formulated blend of the finest essential and fragrance oils to create a truly unique candle experience. Our candles are made with cotton core wicks, are phthalate free, paraffin free, lead free and dye free. Our candles are hand poured in our studio in Rancho Santa Margarita, CA and topped with your choice of our custom designed personalized label.
WHAT WILL YOU RECEIVE:
1 - 4 oz soy candle in the scent of your choice. Your order will arrive complete and ready to give with your personalized labels in the design shown above attached to the lids. We now offer different packaging options. You can order the candles with ribbon tied around the lid or you can order boxes with labels and ribbon. When you order boxes we include our LULU SUGAR matches FREE!
HOW TO ORDER:
1. Choose your candle packaging option from the drop down menu
- CANDLE ONLY - includes the candle with personalized label on the lid
- CANDLE+RIBBON ON LID - includes the candle with personalized label on lid and ribbon tied around the lid
- CANDLE+BOXES+MATCHES - includes the candle with personalized label on lid, the box and ribbon in the color of your choice and your choice of box label, (PLEASE NOTE: When ordering boxes we do not put ribbon on the lid, they do not fit nicely in the boxes with ribbon on the lid) and complimentary Lulu Sugar matches.
2. Choose your lid color from the drop down menu
3. IN THE MESSAGE BOX AT CHECKOUT PLEASE BE SURE TO INCLUDE:
- Scent Choice (see link below for options)
- Personalized text for your label and color choices if you wish to request a color change
- Ribbon color for jar if that option was chosen
- Event date that your favors will be given out
4. IF ORDERING BOXES, ALSO PLEASE INCLUDE:
- Box color choice (white, Kraft or black)
- Box ribbon color
PLEASE NOTE: If ordering boxes they will be shipped flat to avoid damage in transit and to save you a bundle on shipping. Assembly is very easy :)
If there are any details missing from your order no worries, we will send you an Etsy message and ask for any additional information we need.
WHAT HAPPENS NEXT:
We will be sending you a candle label proof for your approval to your Etsy message account. We want to make sure you love your design before printing. Please keep an eye on your messages so your order is not delayed. Check our shop announcement for our current lead times. If you have any concern about your order delivery date please contact us, it never hurts to ask :) When your order is ready it will be shipped via USPS 2-3 day priority mail with tracking.
OTHER HELPFUL INFO:
Our candles measure approximately 2.75 inches in diameter and 2.25 inches tall and our boxes are 3x3 inches square
We do ship internationally, please contact me for a quote.
ORDERING A LARGE QUANTITY? We do offer large order discounts :)
If ordering 48 or more use code BULKDISCOUNT10 at checkout for 10% off your order!
If ordering 120 or more use code BULK120 at checkout for 15% off your order!
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Due to the custom nature of our business we do not allow cancellations. Under certain circumstances cancellations will only be considered if requested within 12 hours after purchase. Cancellations will not be allowed on rush orders. Cancellations requested more than 24 hours after purchase will not be given. Please allow 7-10 business days for refunds to be processed.
PLEASE NOTE: The buyer will pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
Lulu Sugar is unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes.
Oct 19, 2020