We are often asked what makes our candles better than our competitors and the answer is simple, WE USE THE FINEST INGREDIENTS AVAILABLE! We start by using eco-friendly, American grown soy wax and combine it with a carefully formulated blend of the finest essential and fragrance oils to create a truly unique candle experience. Our candles are made with cotton core wicks, are phthalate free, paraffin free, lead free and dye free. Our candles are hand poured in our studio in Rancho Santa Margarita, CA and topped with your choice of our custom designed personalized label.
WHAT WILL YOU RECEIVE:
4 oz soy candles in the scent of your choice and the quantity you choose. Your order will arrive complete and ready to give with labels in the design shown above attached to the lids. If ordering more than one candle the boxes ship flat to avoid damage in transit, but set up is very simple. We also include our LULU SUGAR matches FREE!
PLEASE NOTE: If ordering a scent sample you will receive a CANDLE ONLY. NO labels, box, ribbon or matches will be included.
HOW TO ORDER:
1. Choose the quantity you want from the drop down menu
2. Choose your scent choice from the drop down menu
3. IN THE MESSAGE BOX AT CHECKOUT PLEASE BE SURE TO INCLUDE:
- Personal details for the labels
- Box Color (if you want to make a change from the image shown)
- Ribbon Color (if you would like to make a change from the image shown)
- Lid Color (if you would like to make a change from the image shown)
- Event date that your favors will be given out
If there are any details missing from your order no worries, we will send you an Etsy message and ask for any additional information we need.
PLEASE NOTE: If ordering a sample scent you will receive the candle ONLY. NO label, box, ribbon or matches will be included.
WHAT HAPPENS NEXT:
Check our shop announcement for our current lead times. If you have any concern about your order delivery date please contact us, it never hurts to ask :) When your order is ready it will be shipped via USPS 2-3 day priority mail with tracking.
OTHER HELPFUL INFO:
Our candles measure approximately 2.75 inches in diameter and 2.25 inches tall and our boxes are 3x3 inches square
We do ship internationally, please contact me for a quote.
ORDERING A LARGE QUANTITY? We do offer large order discounts :)
If ordering 48 or more use code BULKDISCOUNT10 at checkout for 10% off your order!
If ordering 120 or more use code BULK120 at checkout for 15% off your order!
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Due to the custom nature of our business we do not allow cancellations. Under certain circumstances cancellations will only be considered if requested within 12 hours after purchase. Cancellations will not be allowed on rush orders. Cancellations requested more than 24 hours after purchase will not be given. Please allow 7-10 business days for refunds to be processed.
PLEASE NOTE: The buyer will pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
Lulu Sugar is unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes.